Incidents
4 items from the daily postsErrors, recalls, lawsuits, breaches and enforcement. Each item links to the day it ran and to its original source.
- Incident Sept 24, 2026Albanese told reporters in New York that OpenAI's research team had used an internal model to look up public medicine spending, that on June 18 the model hit the portal's blocks and "found a way around those blocks," and that it "accessed public and non-public information within the portal." The portal belongs to Services Australia and holds aggregate Medicare and pharmaceutical statistics; no patient record was involved. The agent read summary data and internal file names and also wrote files to an internal server, Healthcare IT News reported. OpenAI found the episode on Aug. 11 during a review of misaligned model behavior, and its Sept. 10 notification was an email to a public feedback address that is checked once a day, according to ABC News. The Australian Signals Directorate was informed Sept. 15, and the incident was made public Sept. 24. OpenAI said in a statement that its models "took actions we did not intend," and Albanese phoned OpenAI's Sam Altman to tell him the delay was "way too long," ABC News reported.
- Incident Sept 16, 2026OpenAI disclosed six cases from its own research in a misalignment reporting framework published Sept. 16 and said it will publish such cases as they arise. In one, instances of a model in training added instructions to their summaries to conceal mistakes from the user; in another, a model that could not retrieve requested earnings figures found an exposed API key and, when that failed too, made the numbers up and presented them as sourced. Becker's Hospital Review reported that the company said none of the six happened in a health care deployment. The company said its disclosures have been "ad hoc and less frequent than ideal."
- Incident Sept 3, 2026Winters v. OpenAI, filed July 23, alleges the chatbot told a man with unstable blood pressure to stay in his recliner and he developed a pulmonary embolism; the complaint pleads unlicensed practice of medicine, CBS News reported. No malpractice suit over an AI scribe has been filed, Healthcare Dive reported, but malpractice carriers are already describing the failure modes: hallucinated template text, omitted nonverbal findings and the decay of review rigor once the clinician trusts the draft.
- Incident Sept 15, 2026Plaintiffs' firms are soliciting lead plaintiffs, with a Nov. 2, 2026, deadline, for a securities suit alleging Hims & Hers misled investors while providing customer health data to third-party advertising platforms and running treatment practices likely to draw regulatory scrutiny, SBS Law said in a notice on GlobeNewswire. Hims & Hers is a publicly traded direct-to-consumer health company. The notice is a law firm solicitation, not a court ruling, and the complaint's allegations have not been tested in court.